Returns & Exchanges
At Koriderm, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, you can return or exchange unopened items within 30 days of purchase.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Pack Securely
Place the unused products in their original packaging to ensure they are protected during transit and include a copy of your packing slip.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing